Introduction
Welcome to JAVIN’s Privacy Policy. This document outlines how JAVIN collects, uses, and shares your personally identifiable information when you visit the JAVIN website or use our services. It also explains your rights and choices concerning your data. Please review this policy carefully before using our website or services.
Scope
This Privacy Policy applies to all information collected by JAVIN while you are on our website or using our services. It also covers personally identifiable information shared with us by our authorized business partners. However, it does not extend to companies not owned or controlled by JAVIN or individuals not employed or managed by us.
By using the JAVIN website (‘www.JAVIN.com’), you consent to the collection and use of your information in accordance with this policy.
Privacy Policy
JAVIN collects personally identifiable information through various means, including when you:
Register for a JAVIN account
Use JAVIN products or services
Visit JAVIN web pages
Participate in JAVIN promotions
We may also receive personally identifiable information from our trusted business partners.
When you register with JAVIN, we ask for information such as your first name, last name, state, city, email, phone number, and gender. Once you have registered and signed into our services, you are no longer anonymous to us.
During registration, you may also have the option to register your mobile phone and email address to receive text messages, notifications, and other services on your wireless devices. By registering, you authorize us to send SMS/email alerts to you for login details and other service-related information, including promotional messages/emails from us.
Additionally, by using our website, registering on JAVIN.com, or purchasing a JAVIN product or service, you authorize us, our affiliates, and associate partners to contact you via email, phone calls, SMS, or direct mail to offer additional services, provide product information, offer promotional deals, and share offers from third parties, among other purposes.
For these and other legally permissible purposes, we may collect and share personally identifiable information. Even if you have registered under “Do Not Disturb” (DND) or similar services, you still authorize us to contact you for the mentioned purposes.
Information Sharing
JAVIN will not share your personally identifiable information with anyone other than as specifically noted in this policy. However, we may share or transfer your personally identifiable information to affiliates, associate partners, or business partners. We may also share or transfer your information if JAVIN undergoes a sale, merger, reorganization, or consolidation resulting in JAVIN not being the surviving entity.
In this context:
“Affiliate” refers to any person or entity that controls, is controlled by, or is under common control with JAVIN.
“Control” means having the power, directly or indirectly, to direct the management or policies of the controlled person.
For this Privacy Policy, “person” includes natural persons, corporations, partnerships, limited liability companies, trusts, unincorporated associations, or any other entities.
Our Associate Partners include but are not limited to Infiniti Retail Limited (Croma), Jasper Infotech Pvt. Ltd. (Snapdeal), WS Retail Services Pvt Ltd. (Flipkart), Quikr India Pvt Ltd., Ebay India Pvt. Ltd., NSI Infinium Global Pvt. Ltd. (Infibeam), Spice Retail Limited, Viva Super Markets Pvt. Ltd., Amazon India Pvt. Ltd., Grofers India Pvt. Ltd., Vijay Sales, Shopmonk, AskmeBazaar, Pouring Pounds India Pvt Ltd. (Cashkaro), and CCom Telecommunications Pvt. Ltd.
Opt-Out and Contact
If you no longer wish to receive email announcements and marketing information from JAVIN, or if you want us to remove personally identifiable information, we have collected about you, please email your request to help@javinit.com.
For any questions, concerns, or conflicts arising from this privacy policy, you can reach us at help@javinit.com.
Please note that this Privacy Policy is subject to change, and it is your responsibility to periodically review it for updates. Your continued use of JAVIN’s website and services after any changes indicate your acceptance of the revised policy.
Like numerous website operators, we gather information known as ‘Log Data’ when you visit JAVIN. This Log Data may encompass details such as your computer’s Internet Protocol (‘IP’) address, browser type, browser version, the specific pages on our website you access, the date and time of your visit, the duration of your visit on those pages, and various statistical data. Moreover, we might utilize third-party services, like Google Analytics, to collect, track, and analyze this information.
At JAVIN, safeguarding your personal information is of paramount importance to us. We have implemented reasonable precautions and adhere to industry best practices to ensure that your information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
If you choose to use a direct payment gateway to complete a purchase on JAVIN, rest assured that we take your security seriously. JAVIN stores your credit card data in an encrypted format, complying with the Payment Card Industry Data Security Standard (PCI-DSS), rendering it anonymous to us. Your purchase transaction data is retained only for the duration necessary to complete the purchase. Afterward, unless you explicitly opt to store it, your purchase transaction information is promptly deleted.
We want to emphasize that all direct payment gateways endorsed by JAVIN adhere to the stringent standards set by PCI-DSS, as overseen by the PCI Security Standards Council. This is a collaborative effort involving prominent brands such as Visa, MasterCard, American Express, and Discover. The PCI-DSS requirements are designed to ensure the secure handling of credit card information by our store and its service providers.
JAVIN may feature third-party advertisements on our platform. These advertisements are subject to the policies and practices of the respective third-party advertisers. We do not control or endorse the content or practices of these advertisers, and we encourage you to review their privacy policies and terms of use.
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.
Our commitment to safeguarding your data is reinforced by compliance with applicable legal regulations and standards governing data protection and privacy. We respect your rights and ensure that our practices align with the legal requirements in the jurisdiction where we operate.
JAVIN’s website may contain links to other websites or services that are not owned or operated by us. We do not have control over the content or practices of these external sites and are not responsible for their privacy policies. We advise you to exercise caution and review the privacy policies of any third-party sites you visit through our platform.
We may update and modify this privacy policy periodically to reflect changes in our practices or legal requirements. Any alterations to this policy will be posted on our website, and the revised policy will become effective when posted. We encourage you to regularly review this policy to stay informed about how we protect your information.
By using the JAVIN website and services, you confirm that you are of the age of consent in your jurisdiction or have obtained consent from a parent or guardian if you are below the required age.
While we take significant measures to protect your data, it is essential to acknowledge that no method of data transmission over the internet or electronic storage is entirely secure. Therefore, we cannot guarantee absolute security. Your use of JAVIN’s services and website is at your own risk, and we disclaim any liability for unauthorized access, disclosure, or alteration of your data, except to the extent required by applicable laws.
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
Frequently Asked Questions
The majority of laptops tend to develop issues over a span of 3 to 4 years, sometimes due to accidents or neglect by their owners. On average, people spend around Rs. 15,000 on laptops during this period. Isn’t it worth considering a smaller investment to ensure a happier and more reliable computing experience?
Our laptop warranty plan seamlessly takes over the moment your manufacturer’s warranty ends. For instance, if your laptop’s brand warranty expires on March 20, 2023, our coverage begins on March 21, 2023, ensuring uninterrupted protection for your laptop. Timely purchase of our laptop protection plan is key, as our Damage Protection plans kick in from the day of purchase.
Investing just Rs. 1,999 in an extended warranty for your Rs. 30,000 laptop is a smart move. To put it in perspective, a basic motherboard replacement can set you back more than Rs. 6,000 in the market, and even a minor screen crack can render your laptop unusable, costing upwards of Rs. 5,000 to fix. Opting for a protection plan always adds up financially.
Click here to raise a service request or send “Hi” on WhatsApp +91 91361 30687 and share what’s wrong with the laptop. We will raise a request, get the laptop picked up, repaired and delivered to you !
No, raising a repair request during the Extended Warranty is completely free. All the costs are covered as part of the plan.
If the device cannot be repaired due to unavailability of spare parts, JAVIN will provide you with a new or refurbished laptop.
* Only available for Gold Plan members
While we will be sorry to see you leave our services, we can certainly refund the plan within 30days provided you have not already filed a service request.
JAVIN’s Extended Warranty offers a hassle-free, all-in-one solution for post-purchase peace of mind. In a nutshell, our service plan includes end-to-end support for all your needs, covering maintenance, software and hardware troubleshooting, warranty requests coordination, and complete repairs, including service costs and spare parts—features not typically found in regular laptop insurance plans. With our “No Questions Asked” policy, there’s no need to explain how the device broke down or produce the original invoice. Plus, enjoy unique perks like free pickup and drop services, device tracking, and more. Once you have JAVIN’s service plan, you can relax and leave all your device worries to us. When you report an issue, our dependable technology platform and extensive network of experts handle everything, ensuring a seamless customer experience, including all repairs on our end.
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